{"id":1249,"date":"2019-09-19T10:57:21","date_gmt":"2019-09-19T08:57:21","guid":{"rendered":"http:\/\/staging.businesshustlers.nl\/?page_id=1249"},"modified":"2019-10-08T10:38:31","modified_gmt":"2019-10-08T08:38:31","slug":"incompany-cx-training","status":"publish","type":"page","link":"https:\/\/businesshustlers.nl\/en\/incompany-cx-training\/","title":{"rendered":"InCompany CX Training"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_image=&#8221;1210&#8243; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;8%&#8221; id=&#8221;header&#8221; overlay_strength=&#8221;0.8&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;grow-in&#8221; delay=&#8221;500&#8243;][vc_column_text]\n<h2 style=\"text-align: center;\">CX for Real People<\/h2>\n<h1 style=\"text-align: center;\">InCompany CX training for teams<\/h1>\n<p style=\"text-align: center;\">Business Hustlers InCompany CX training for teams. A hands-on program handing your team all the tools and knowledge to help you scale up your organization in a sustainable and customer centric way. Resulting in a co-created plan and roadmap to make changes happen.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;center&#8221; top_padding=&#8221;80&#8243; bottom_padding=&#8221;80&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;left-right&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][nectar_single_testimonial testimonial_style=&#8221;small_modern&#8221; image=&#8221;579&#8243; color=&#8221;Default&#8221; quote=&#8221;Working with Babs and Business Hustlers means valuable and good discussions and new insights.&#8221; name=&#8221;Ren\u00e9 Westening&#8221; subtitle=&#8221;Managing Partner Infoplaza B.V&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;60&#8243; bottom_padding=&#8221;60&#8243; class=&#8221;diensten-standard&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h2>Growing Pains<\/h2>\n<p>You are a passionate entrepreneur, an expert in your field and your business is your life. Your business is growing fast, maybe too fast\u2026 New customers, important projects, more members in the team, so much is happening you feel like you are losing control. You need to make choices that team and customer will understand. You want to scale up without losing your business\u2019 unique culture and identity. You have ambitious goals but no idea if they are attainable. You would love more structure in your commercial activities so you can focus on the good stuff. And last but not least you do not want to do it alone.<\/p>\n<p>Business Hustlers offers you a solution; the CX for Real People InCompany Training help you and your team to handle your growing pains as well as turn them into an actionable plan helping you to scale up and manage change without losing sight of who you are and what you stand for.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1568883723935{padding-top: 60px !important;}&#8221;]\n<h2>Results<\/h2>\n<ul>\n<li>In this training your team will cooperate to improve the customer\u2019s experience.<\/li>\n<li>You will learn who your customer is and how he or she experiences your service or communication.<\/li>\n<li>You will learn how to work with buyer persona\u2019s, how to map a customer journey, brand values etc.<\/li>\n<li>This program will help you and your team to work more efficiently how to use your resources more efficiently Learning and working in a team will help your team to be a team, to cooperate, cocreate and empathize with customers and colleagues.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; bottom_padding=&#8221;60&#8243; class=&#8221;cta&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][toggles style=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;Coffee &amp; free quickscan? Schedule a meeting here.&#8221;][vc_raw_html]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[\/vc_raw_html][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;60&#8243; bottom_padding=&#8221;60&#8243; class=&#8221;diensten-standard&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h2>Program<\/h2>\n<h3>Day 1: BUSINESS SCAN &amp; GOALSETTING<\/h3>\n<p>The first day is all about you, your brand, your product and your goals. We will work on getting an overview of your brand, your products, your goals and your challenges. We will set a clear goal for this program.<\/p>\n<h5>#brand #brandvalues # SWOT #competition #trends<\/h5>\n<h3>Day 2:\u00a0The ideal Customer<\/h3>\n<p>On day two we will investigate your customers. We will create buyer persona\u2019s and DMU\u2019s in order to empathize with the customer. We will determine their pains and gains and formulate our answer\/ promise to them<\/p>\n<h5>#valueproposition #buyerpersona #DMU #Customer #empathy<\/h5>\n<h3>Day 3: THE CUSTOMER JOURNEY<\/h3>\n<p>On the 3rd day we will create the customer\u2019s journey, define the ultimate customer experience and find gaps and matches with your business needs.<\/p>\n<h5>#customerjourney #co-creation #pains #gains #mapping #CXMatrix<\/h5>\n<h3>Day 4:\u00a0PLAN<\/h3>\n<p>The final session will be a brainstorm about long and short term improvements in the customer\u2019s experience. We will create a plan how to achieve the goals and define stakeholders.<\/p>\n<h5>#plan #action #CX #customerexperience #roadmap<\/h5>\n<p><em>Note: This InCompany training will be kicked off by a free intake and ending with a short presentation to the rest of the company. <\/em>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;60&#8243; bottom_padding=&#8221;60&#8243; class=&#8221;diensten-standard&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h2>CX for Real People summarized<\/h2>\n[\/vc_column_text][nectar_horizontal_list_item columns=&#8221;2&#8243; column_layout_using_2_columns=&#8221;small_first&#8221; col_1_text_align=&#8221;left&#8221; col_2_text_align=&#8221;left&#8221; font_family=&#8221;p&#8221; hover_color=&#8221;accent-color&#8221; col_1_content=&#8221;What&#8221; col_2_content=&#8221;CX Incompany Training&#8221;][nectar_horizontal_list_item columns=&#8221;2&#8243; column_layout_using_2_columns=&#8221;small_first&#8221; col_1_text_align=&#8221;left&#8221; col_2_text_align=&#8221;left&#8221; font_family=&#8221;p&#8221; hover_color=&#8221;accent-color&#8221; col_1_content=&#8221;For&#8221; col_2_content=&#8221;Companies experiencing growing pains, or who want to manage change or innovate without losing revenue or customers.&#8221;][nectar_horizontal_list_item columns=&#8221;2&#8243; column_layout_using_2_columns=&#8221;small_first&#8221; col_1_text_align=&#8221;left&#8221; col_2_text_align=&#8221;left&#8221; font_family=&#8221;p&#8221; hover_color=&#8221;accent-color&#8221; col_1_content=&#8221;Time Investment&#8221; col_2_content=&#8221;4 days from 9.30 -17.00&#8243;][nectar_horizontal_list_item columns=&#8221;2&#8243; column_layout_using_2_columns=&#8221;small_first&#8221; col_1_text_align=&#8221;left&#8221; col_2_text_align=&#8221;left&#8221; font_family=&#8221;p&#8221; hover_color=&#8221;accent-color&#8221; col_1_content=&#8221;Location&#8221; col_2_content=&#8221;TBD&#8221;][nectar_horizontal_list_item columns=&#8221;2&#8243; column_layout_using_2_columns=&#8221;small_first&#8221; col_1_text_align=&#8221;left&#8221; col_2_text_align=&#8221;left&#8221; font_family=&#8221;p&#8221; hover_color=&#8221;accent-color&#8221; col_1_content=&#8221;Participants&#8221; col_2_content=&#8221;A maximum of 8 people can participate, the team should be agile, all disciplines should be covered.&#8221;][nectar_horizontal_list_item columns=&#8221;2&#8243; column_layout_using_2_columns=&#8221;small_first&#8221; col_1_text_align=&#8221;left&#8221; col_2_text_align=&#8221;left&#8221; font_family=&#8221;p&#8221; hover_color=&#8221;accent-color&#8221; col_1_content=&#8221;Duration&#8221; col_2_content=&#8221;Completion of the program within 3 months is advised.&#8221;][nectar_horizontal_list_item columns=&#8221;2&#8243; column_layout_using_2_columns=&#8221;small_first&#8221; col_1_text_align=&#8221;left&#8221; col_2_text_align=&#8221;left&#8221; font_family=&#8221;p&#8221; hover_color=&#8221;accent-color&#8221; col_1_content=&#8221;Investment&#8221; col_2_content=&#8221;\u20ac 5000,- incl. coffee, tea, location and materials. Excl. Lunch&#8221;][vc_column_text css=&#8221;.vc_custom_1570523884354{padding-top: 40px !important;}&#8221;]<a href=\"https:\/\/businesshustlers.nl\/wp-content\/uploads\/2019\/10\/CX-FOR-REAL-PEOPLE_INCOMPANY_EN.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download<\/a> the program in PDF format.<\/p>\n<h5>Coffee &amp; a free quickscan?<\/h5>\n<p><a id=\"coffee\" href=\"#\">Schedule a meeting<\/a> or contact us for more information.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; class=&#8221;diensten-navigatie&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;342&#8243; alignment=&#8221;&#8221; animation=&#8221;Fade In&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; img_link=&#8221;\/en\/mentorship-for-entrepreneurs\/&#8221;][vc_column_text]\n<h3>Mentorship for Entrepreneurs<\/h3>\n[\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;336&#8243; alignment=&#8221;center&#8221; animation=&#8221;Fade In&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; img_link=&#8221;\/en\/open-training\/&#8221;][vc_column_text]\n<h3>Open Training<\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;center&#8221; top_padding=&#8221;80&#8243; bottom_padding=&#8221;80&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column centered_text=&#8221;true&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;left-right&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][nectar_single_testimonial testimonial_style=&#8221;small_modern&#8221; image=&#8221;1049&#8243; color=&#8221;Default&#8221; quote=&#8221;Customer Journey Mapping is a valuable exercise every business should do. At Spark we were very pleased with our experience working with Babs van Gisbergen of Business Hustlers. Working with Babs was like having a trusted business partner by your side to brainstorm, identify key touch points, and implement the right actions in order to delivery a high quality customer journey experience. Babs walked us through the various phases from the first moment a client is introduced to our brand up through the event follow-up communication, providing us with a helpful visual (customer journey map) reinforcing where and when improvements could be made. A big thank you to Babs for her guidance and professionalism!&#8221; name=&#8221;Hannah Huber&#8221; subtitle=&#8221;Founder Spark&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_image=&#8221;1210&#8243; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;8%&#8221; id=&#8221;header&#8221; overlay_strength=&#8221;0.8&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221;&#8230;<\/p>\n","protected":false},"author":13,"featured_media":1211,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Business Hustlers InCompany CX training for teams.<\/title>\n<meta name=\"description\" content=\"Business Hustlers InCompany CX training for teams. A hands-on program handing your team tools to scale up by matching business goals to customer&#039;s needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businesshustlers.nl\/incompany-cx-training\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Hustlers InCompany CX training for teams.\" \/>\n<meta property=\"og:description\" content=\"Business Hustlers InCompany CX training for teams. 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